How to Reset Password for Your UP Family ID Account Online

The UP Family ID (Parivar Pehchan Patra) is a crucial identification system introduced by the Uttar Pradesh government to simplify access to government services and benefits. If you’ve forgotten your password or need to change it for security reasons, it’s important to reset password to regain access to your Family ID profile. This guide will walk you through the step-by-step process to reset your password securely and efficiently.

 Reset Password for Your UP Family ID

Steps to Reset Password for UP Family ID

If you find yourself unable to log in to your UP Family ID account, follow these steps to reset password:

2

Go to the Login Page
On the homepage, click on the “Login” button to navigate to the login page.

3

Click on “Forgot Password”
You’ll find the “Forgot Password” option below the login form. Click on it to initiate the password reset process.

5

Enter Security Information
Depending on the security measures, you may be asked to provide additional details such as:
1.Your Family ID number
2.The head of the family’s name
3.The security question answer (if one was set during registration)

6

Verify OTP
An OTP will be sent to the mobile number you entered. Enter the OTP in the field provided to verify your identity. You typically have 5-10 minutes to enter the OTP before it expires.

7

Create a New Password
Once the OTP is verified, you will be prompted to create a new password. Follow these password guidelines:
1.Minimum of 8 characters
2.Must include at least one uppercase letter (A-Z)
3.Must include at least one lowercase letter (a-z)
4.Must contain at least one number (0-9)
5.Must include a special character (e.g., @, #, $, %)

8

Confirm the New Password
Re-enter your new password to confirm that it matches and is free of any typing errors.

9

Submit and Confirm
Click on the “Submit” or “Reset Password” button to complete the process. You will receive a confirmation message that your password has been successfully reset.

Steps to Reset UP Family ID Password

What If You Can’t Reset Password Online?

If you face issues during the online reset password process, you can try the following alternatives:

Method 1: Reset via OTP

Follow the same steps as above but click on “Get OTP” to receive the verification code. After entering the OTP, you can create a new password.

Method 2: Contact Helpline

If online methods don’t work, contact the UP Family ID helpline. Verify your identity by answering security questions, and you may receive a temporary password via SMS. You can later change it to something more secure.

Security Tips for UP Family ID Password

  • Use a Strong Password: Ensure your password includes a mix of uppercase and lowercase letters, numbers, and special characters.
  • Avoid Personal Information: Do not use easily guessable information, such as your name, date of birth, or phone number.
  • Don’t Reuse Passwords: It’s essential to use a unique password for your UP Family ID to protect your account.
  • Change Regularly: Update your password every 3-6 months for better security.
  • Never Share Your Password: Keep your password confidential. If others need access to your account, log in for them rather than sharing your credentials.
What the system says about security and privacy

Common Problems When Resetting UP Family ID Password

If you encounter issues while resetting your password, here are some common problems and solutions:

OTP Not Received

Solution: Ensure that your mobile number is registered correctly and has proper network coverage. If the issue persists, use the “Resend OTP” option or try checking with your application number.

Forgotten Registered Mobile Number

Solution: If you can’t remember your registered mobile number, visit a Jan Seva Kendra with your ID proof for assistance.

System Error or Timeout

Solution: If you experience a system error or timeout, try again after some time. It’s recommended to attempt this during non-peak hours.

New Password Not Working

Solution: Double-check the new password you created, paying close attention to case sensitivity and special characters. If the issue persists, repeat the password reset process.

Frequently Asked Questions

It’s recommended to change your password every 3-6 months to maintain account security.

It’s not recommended to reuse passwords for security reasons. Always create a new, strong password.

No, resetting your password only changes your login credentials, and your family’s information and benefits remain intact.

Immediately reset your password, review your profile for unauthorized changes, and report any suspicious activity to the helpline.

After successfully logging in with your new password, you can add or update family members via the portal.

Conclusion

In UP Family ID,reset password is a straightforward process if you follow the correct steps. It is important to keep your password secure to prevent unauthorized access and protect your family’s information. Whether you choose the online method or need to visit a service center, always ensure that your new password is strong and unique to maintain account security.

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